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Xola Reviews

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Overall Rating

2 Reviews

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About Xola

Xola.com is an online booking and marketing system designed for tour and activity providers. It offers a range of features to help businesses reduce costs, grow revenue, and save time. The platform includes online booking, marketing tools, a command center, reporting, and point-of-sale features. Xola is known for its user-friendly interface and 24/7 customer support. The system is built to enhance conversions with an intuitive online checkout process, mobile readiness, and integrated partners. It also supports staff management, equipment allocation, and real-time booking displays. Xola aims to streamline operations and improve customer service for businesses in the tourism and activity sector.

Xola Pros & Cons

Pros of Xola.com:

User-Friendly Interface: Xola offers an intuitive and easy-to-use interface, making it simple for both staff and guests to navigate.
24/7 Customer Support: The platform provides excellent 24/7 customer support, which is highly praised by users for its speed and helpfulness.
Marketing Tools: Xola enhances revenue growth with integrated marketing solutions, helping businesses manage bookings and marketing efforts efficiently.
Real-Time Booking Displays: The system keeps track of bookings and availability in real-time, ensuring that businesses can manage their operations effectively.
Mobile Optimization: Xola ensures a seamless booking experience across all devices, including mobile devices.
Point-of-Sale Integration: The platform supports various payment methods, including cash, credit cards, and digital wallets, making it easy to manage transactions.
Customer Management: Xola effectively manages customer information and interactions, helping businesses maintain a strong customer relationship.

Cons of Xola.com:

Limited Customization: The software has limited customization options, which can be a drawback for unique businesses.
Limited Accounting Reports: Users have reported that the accounting reports are not detailed enough and require heavy editing in Excel to get the needed information.
App Issues: The Android app can be buggy and frustrating to use, requiring multiple clicks or reloads to function properly.
Additional Fees: Xola charges a small partner fee to customers on every purchase, which can be an additional cost for businesses.
Limited Reporting Features: The software has a rigid structure for reporting, which can be limiting for businesses that need custom reports.

Overall, Xola.com is a robust platform for tour and activity businesses, offering excellent customer support and user-friendly features. However, it has some limitations in customization and reporting, which may not suit all business needs.

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Xola Customer Reviews (2)

0/5

Lori Reece

Verified Buyer

Aug 3, 2024

Muhammad Parkes

Verified Buyer

Jul 31, 2024

Xola Customer’s Q&A

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Xola Features and Benefits

Key features and benefits of Xola.com include:

Online Booking: Simplifies the booking process with a user-friendly interface, allowing customers to book in less than 30 seconds.
Marketing Tools: Enhances revenue growth with integrated marketing solutions.
Command Center: Centralizes operations, managing bookings, equipment, and staff efficiently.
Reporting: Provides detailed analytics and reports to track business performance.
Point-of-Sale Integration: Supports various payment methods, including cash, credit cards, and digital wallets.
Mobile Optimization: Ensures a seamless booking experience across all devices.
Customer Management: Manages customer information and interactions effectively.
24/7 Customer Support: Offers round-the-clock support via phone, email, and chat.
Real-Time Booking Displays: Keeps track of bookings and availability in real-time.
Staff Management: Allocates staff and resources efficiently.

These features aim to streamline operations, enhance customer experience, and drive business growth for tour and activity providers.

Xola Pricing

Xola.com pricing is designed to be simple and transparent. The platform assesses a small partner fee to customers on every purchase. There are no subscriptions, no added OTA fees, and no hidden fees. Xola offers industry-low credit card rates of 1.90% + $0.30 for qualifying U.S. businesses. The pricing structure includes complimentary setup, seamless onboarding, and 24/7 live support. For specific pricing details, businesses are encouraged to contact Xola directly.

Payment Method

Xola.com supports several payment methods to facilitate bookings and transactions. The default payment methods include credit cards, cash, checks, gift certificates, affiliate deposits, and vouchers. Additionally, there is an option for custom payment methods, allowing businesses to create specific payment types like credit card terminals or Square POS. This flexibility ensures that businesses can manage payments efficiently and cater to various customer preferences.

Xola FAQs

Xola Alternatives

Top 10 Xola.com alternatives include:

TRYTN: An online booking and centralized reservation management system for tour and activity businesses.
Fareharbor: Online booking and reservation software for tours and activities.
Checkfront: Manages bookings and customers in a unified tool set.
Peek Pro: Online reservation system that empowers activity operators to increase revenue.
Rezdy: Booking software for tours and activities.
FullCalendar: A customizable and open-source JavaScript event calendar.
Setmore Appointments: Free online scheduling platform for managing appointments.
Reservio: Appointment scheduling software for service-oriented businesses.
Timely: Appointment scheduling software with features for business operations management.
Trizeri: Booking and management software for tour operators and activity providers.